Unless buying a sample your dress or veil will still be made uniquely for you so options and opportunities for personal adaptations and alterations are available within fixed parameters. Please contact us for an explanation of everything possible and the additional charges.
If you are buying a sample there is still a limited opportunity for personalisations so please contact us to discuss your options.
Hermione de Paula has worked incredibly hard to create an evolving collection of core artworks and silhouettes now available in sizes 6-20 and veils in Abbey Wide Length. If you require an alternative size, please enquire here.
Everything by Hermione de Paula’s studio is made through the hand, heart and aptitude of our highly skilled team. This is an organic process using natural fabrics and human endeavor so please be aware minor differences of shade, finish or final conception are part of the unique journey.
The standard lead time for Made to Order Gowns is 6-8 months. Please contact the atelier if you have a shorter lead-time, as we can often accommodate shorter lead times too.
If final alterations after the gown is made are necessary and performed by us they will be charged as an additional fee on an hourly rate. Our standard rate is £200/hour.
Please be aware we cannot be held responsible for your gown not fitting if you do not ask our advice prior to order confirmation, chose a size contrary to our suggestion or if your body shape changes significantly. If you are unsure about your size, please contact the Atelier and we will assist you with booking a Virtual Measurements to confirm your closest UK set size.
Please contact us in advance if you would like a provisional shipping quote.
Shipping costs vary considerably based on your location (UK or Internationally), order choice and packing requirements – so will need to be worked out on an individual basis.
Shipping will be raised as an additional invoice.
If we are shipping outside the UK you are responsible for any duties and taxes payable on delivery.
If we are shipping outside the UK you are responsible for any duties and taxes payable on delivery.
All International sales should now be offered ex-VAT. This works by confirming your shipping destination. If you do place an international order and are charged VAT in error please contact us so we can refund and correct this
Because of the bespoke nature of our sales and production we will not accept any returns for made to order occasion or bridal wear.
Returns on samples might be accepted at our discretion if agreed in writing in advance. Alternatively, if you are unhappy with your purchase, this can be transferable to another piece.
Please contact us if you would like your options and rights explained with regards to these programs.
Once you place an order we will send an email confirmation along with our T&Cs.
All orders are contracted under our terms and conditions.
